FAQs
Ordering & Shipping
How long does it take to process and ship my order?
Orders are usually processed within 1–2 business days. Once shipped, delivery times vary based on your location and shipping method selected at checkout.
Can I cancel my order?
Yes, once your order is dispatched, you’ll receive a tracking link via email so you can monitor your delivery in real time.
Product Usage
How should I use the product for best results?
Each product comes with clear usage instructions. For best results, use it as recommended and avoid over-tightening or extended use beyond suggested durations.
Can I use this product daily?
Yes, our products are designed for daily use. If you experience any discomfort, discontinue use and consult a professional.
Sizing & Fit
How do I choose the correct size?
Please refer to our size guide on the product page. Measure as instructed and select the size that best matches your measurements.
What if I’m between two sizes?
If you’re between sizes, we generally recommend choosing the larger size for a more comfortable fit.
Returns & Warranty
What is your return policy?
We offer a hassle-free return policy within a specified period from the delivery date. Items must be unused and in original packaging.
Does the product come with a warranty?
Yes, our products include a limited warranty covering manufacturing defects. Warranty details are provided with the product and on our website.
Get in touch
Have questions about your order, or a general enquiry?
